FBC Knoxville Employee Handbook 2025

If you are sick and your absence is not FMLA qualifying (for example a stomach bug, dental issues, or the flu in most cases), you will accrue points if you have no PTO available. Absences are NOT excused/unexcused; however, if you have no PTO available, w e will require a doctor’s excuse stating that you were restricted from working for the entire period of your absence. Only then, will we count the entire period as 1 absence and assign you 2 points.

If you are out longer than 8 days, you will need to contact The Hartford to establish a short-term disability claim. FMLA may apply – please see your HRBP for information.

A WORD OF CAUTION

You are accruing a bank of paid time away from work to manage as you see fit, within certain guidelines. We have increased every technician’s accrual so that you accrue more PTO and so that you accrue it faster. But you still need to be aware of your PTO accrual. Under our Attendance Policy you will be assigned points if you exceed your PTO accrual or exceed your allotment of unscheduled PTO. The Company is allowing you to use 5 days of your total PTO accrual as unscheduled FLEX-Days BUT FLEX Days are not automatically set aside for your use. FLEX-Days are carved out of your total PTO accrual and must either be carried over as total PTO accrual from a previous year or be earned over time in the current year. You are never allowed more than 40 hours of FLEX-Days per calendar year. Example 1: You were hired December 18, 2019. One January 2, 2020, you call in and say that you are using a FLEX-Day and are not coming in to work today. When you return to work on January 3, you will receive up to 3 points, 2 points for the absence and a potential point depending on whether or not your called in within the proper timeframe. But, I thought I had FLEX-Days? If you are a new employee, you accrue 1.846153 hours of PTO per week, meaning it will take you 5 weeks to accrue 8 hours of PTO. Plus, you are not allowed to use your PTO until you have been employed for 30 days.

Example 2: It is March and you have already used your 5 FLEX-Days. You wake up feeling very sick. You call in to report that you are sick and won’t be in. Here’s what happens:

● You will be charged any accrued PTO for the absence; and ● If you call in per the appropriate call -in procedures, you will receive 2 points for the absence. ● If you did NOT call in per the appropriate call -in procedures, you will receive 3 Points: 1 point for failing to call in properly and 2 points for the absence.

But, I thought I had FLEX-Days? You had 40 hours of FLEX-Days for your use throughout the whole year. You used them by March and did not have them when you needed them.

Example 3: You have 8 hours of PTO accrual. You decide that you want to take one of your pre-scheduled days off. That’s approved and you take the time. The next week, you wake up with a stomach virus and can’t come to work saying that you want to use one of your FLEX- Days. You don’t have it and you are then subject to the attendance policy and could receive up to 3 points.