FBC Knoxville Employee Handbook 2025

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Disobeying or failing to carry out the instruction of a supervisor;

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Refusing or failing to service a customer or comply with a customer’s service requirements;

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Interfering with a supervisor in the performance of his/her duties; and

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Threatening or abusive language and/or behavior directed toward a supervisor.

10. Threatening the safety of another, fighting, provoking a fight, verbal or discriminatory abuse or other intentional conduct which might cause physical or mental harm to another employee, supervisor, customer or visitor, regardless of whether the employee initiated the circumstances that resulted in the prohibited conduct. 11. Intentionally damaging or vandalizing Company property or the property of another employee, customer, or third-party contractor. 12. Using Company time or resources for personal gain unrelated to employment with the Company. “Company time” is the time employees are clocked in and expected to be working and does not include authorized meal or rest breaks. 13. Sleeping while on Company time. 14. Employees are forbidden to operate any powered industrial equipment (such as forklifts, powered platforms, electric pallet jacks, etc.) without the required training and certification. 15. Failure to follow the proper Lockout/Tagout procedures before repairing, cleaning or maintaining machinery; including the improper removal, tampering with, or failure to use an approved lockout/tagout device. 16. Failure to strictly follow proper Confined Space procedures when entering a confined space. 17. Removing a machine guard without de-energizing equipment for any reason other than approved minor servicing procedures. Defeating safeguards or bypassing safeties. Failure to stop equipment before clearing a jam, retrieving product/packaging, or any other reason. 18. Having two chargeable non-driving personal injury accidents within a 12 month period. A chargeable non-driving personal injury accident is an accident that results in a) personal injury or b) endangers self or others that could have been prevented if the employee had followed the Company's safety procedures or applicable laws or regulations (including, but not limited to, lifting a heavy object without obtaining assistance, failure to follow instructions on Safety Data Sheets). 19. Any off-duty conduct which could impact or call into question the employee's ability to perform his or her job.

Page 3 of 15 Effective Date: January 2025