FBC Knoxville Employee Handbook 2025

Q. If I have PTO, why do I have an attendance policy?

A. You are subject to the attendance policy under the following circumstances: 1) failing to meet the Company’s call -in requirements; 2) exceeding the number of hours you can be away from work on an unscheduled basis; and/or 3) exceeding your accrued PTO.

Good attendance is a requirement of continued employment and employees are expected to manage their attendance record accordingly. Your available PTO is shown on your pay stub each week.

FLEX-DAYS

The Company is instituting FLEX-Days as a way of recognizing that you have lives outside of work. We need you to work when you are scheduled to work; however, we do realize that things sometimes happen beyond your control. We want to ensure that as long as you meet certain guidelines, you will not be penalized for those absences.

Remember “excused/unexcused” is a thing of the past. “Scheduled/unscheduled” is the way that your new PTO plan and attendance policy are managed.

You will be allowed to use 40 hours of your annual PTO accrual as FLEX-Days that you can use as unscheduled paid time off. EIGHT HOURS of this 40 hours can be used in 4-hour increments.

When you use a FLEX-Day, depending on your regularly scheduled work week, you may elect to receive 8, 10, or 12 hours of PTO for your unscheduled absence. Scheduled work weeks that consist of 5 days, you may elect 8, 10, or 12 hours of PTO per day. Scheduled work weeks of 4 days, you may elect 10 or 12 hours of PTO per day. As longs as you have unscheduled PTO available and you follow proper call-in procedures which is calling in two hours before the start of your shift, you will receive no points for the absence. If you use a FLEX-Day, upon your return to work, you are responsible for completing a PTO Request Form, recording the date (or hours if using as a ½ day) that you were absent, selecting the number of hours that you are requesting (4 – twice per year if time is available, 8, 10, or 12) and reporting that time as a FLEX-Day. You will receive a copy of this form, your supervisor will keep a copy, and HR will retain a copy in your personnel file.

NOTE: If you elect to use a FLEX-Day in 12 hour increments, you will only have 3-1/2 FLEX-Days per year. If you elect to use a FLEX-Day in 10-hour increments, you will only have 4 FLEX-Days per year.

Once you have exhausted your allotment of 5 FLEX-Days (40 hours), pay for any future unscheduled absences from work will be subtracted from your PTO balance and you will be assigned points for the absence.

Q. How will FLEX-Days actually work?

A. Below are examples of how the unscheduled FLEX-Days will actually work.