Tolleson Employee Handbook

information. This policy is not intended to interfere with employees’ rights to discuss work related issues with one another, or with any federal, state, or local law. FEDERAL TRADE COMMISSION (FTC) GUIDELINES Federal Trade Commission guidelines regulate electronic communication pertaining to product endorsements or testimonials. Individuals may be held liable if they offer false or unsubstantiated product endorsements or testimonials or if they fail to disclose any connection between themselves and the product they endorse. If you plan to use social media, adhere to the following principle: Whenever you offer a testimonial or endorse any Flowers product, you must clearly disclose that you are a Flowers employee. Failure to do so may expose the Company to legal and other substantial risks. NO EXPECTATION OF PRIVACY All contents of Flowers’ computer and communication systems and platforms are the property of the Company. Flowers monitors and controls access to such systems and platforms. Therefore, employees should have no expectation of privacy with regard to electronic communication in connection with your use of any company resources, equipment or property. Additional information regarding Flowers’ monitoring and control of its systems and platforms can be found in the Electronic Communication and Social Media Policy which is provided to all employees and is posted on your company’s FLOConnect page. REPORTING CONCERNS: RETALIATION IS PROHIBITED Flowers has zero tolerance for retaliation or discrimination of any kind. Workplace complaints, including those relating to discrimination or harassment, should be submitted through appropriate channels such as through the Employee Complaint Procedure or Flowers’ Ethics * Compliance Hotline. Flowers has zero tolerance for retaliation or discrimination of any kind. Flowers prohibits taking adverse action against any employee for reporting a possible deviation from the Electronic Communication and Social Media Policy, or for cooperating in any investigation. Any employee who engages in retaliation or discrimination will be subject to disciplinary action, up to and including termination. If you need to make an anonymous report, contact the Ethics & Compliance Hotline at: 1-888-337-7524 or at speakup.flowersfoods.com.

PROFESSIONAL EMAIL SIGNATURES

As an employee, you serve as a representative of the Company and of its brands. Employees who have a company email account must use a business signature with their emails, which presents a consistent and professional image to our customers, vendors, and outside business partners. Therefore, all all employees with a Flowers-issued email address are required to use the following email signature template:

SAMPLE EMPLOYEE Title Name of bakery

229.123.4567

If you are unsure how to change your email signature, please see the attached document for complete instructions. If you are familiar with how to create a new signature in Outlook, simply copy and paste the sample email signature above as a new signature, changing the template to your name, title, and phone number. You will also need to ensure that your signature displays your correct bakery name.

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