FBC Lynchburg Employee Handbook (1)

OPEN DOOR POLICY

At Lynchburg Organic Baking Company, LLC. ) there is close cooperation among all employees, including supervisors and top management. We believe this close working relationship is the best way to achieve success. The Company’s management team is interested in you as a person. It is always our policy to listen to you whenever you have a question about your job, a policy, or a decision that affects you. Everyone should realize that this Company's strength and future growth depends directly upon the contribution made by each of us. We also know that high productivity and efficiency are affected by your individual job satisfaction and happiness. Experience has shown that most questions and concerns can be quickly resolved by discussion and mutual understanding. Simply stated, we hope you have no cause for concern, but if you feel you do, all management is committed to answering your questions and attending to any complaints. This procedure is, of course, available to those who wish to question disciplinary action taken by the Company, up to and including a discharge decision. While we encourage you to develop a good relationship with your supervisor, your concerns will be heard from your immediate supervisor on up to the General Manager, if necessary. We encourage you to feel free to approach us; whenever you have such concerns. NOTE: Employee complaints regarding employee workplace conduct, such as harassment, discrimination, improper denial of or a request for accommodation/requested leave under the FMLA, ADA or otherwise, wage and hour violations, and retaliation, are not to be reported by using the procedure in this Open Door policy and, instead, must be reported in accordance with the protocol identified in the Employee Complaint Procedure. PROBLEM REVIEW PROCEDURE FOR HOURLY AND SALARIED NON-EXEMPT EMPLOYEES Although most questions or concerns can be resolved through the informal open door policy, and most often with your supervisor, we have established a more formal problem review procedure for your use when you consider it appropriate. A general overview of this program is outlined below. Every effort will be made to address each matter of concern within a reasonable time period, normally a few days. However, in some instances, additional time may be required to get all available information. STEP ONE If you should have a question or concern, feel free to request a private meeting to discuss this matter with your supervisor. He or she will answer your question or concern or get an answer for you.

2024 Employee Handbook – B. Turner