NorCal Employee Handbook

SHARING INFORMATION ABOUT THE COMPANY

Employees are not authorized to speak on behalf of the Company or share any information about the Company with the public without prior approval of the executive vice president of corporate relations or the vice president of communications and corporate responsibility. Interviews with newspapers, magazines, radio, or television or speeches to groups or organizations can be interpreted as representing the Company or reflecting its position on any matter. For that reason, employees are required to seek prior approval before accepting any invitation to speak on behalf of the Company. If you are contacted by a reporter at any time, immediately direct them to the vice president of regional sales or your human resources business partner.

CONFIDENTIALITY

All records and information relating to the Company’s customers and business are confidential. Employees may not remove or transfer any company information, documents, records, files, or computer files from the work site without authorization. Employees are not to disclose any confidential information, purposefully or inadvertently (through casual conversation) to any unauthorized person inside or outside the Company.

USE OF COMMUNICATION SYSTEMS

The Company provides numerous types of communications systems, such as fax machines, on-line and Internet services, voice mail, electronic mail, tablets, handheld computers, printers, cellular phones, priority mail, and delivery services. All such communication systems are the sole property of the Company and are provided for business purposes. The Company reserves the right to inspect and monitor any incoming and outgoing correspondence received or sent by an employee to or from the Company’s premises or received or sent using Company equipment, with or without notice from the Company. No employee has any personal privacy rights to any such communication. All existing company policies regarding employee conduct apply to use of the Company communication systems, including the policy against harassment. Flowers’ complete Communication Systems Policy is available in the Human Resources Department.

PHONES

Employees are expected to use company provided phones in a safe and responsible manner, following the Company’s Cell Phone Use Policy, which prohibits talking on the cell phone while driving.