NorCal Employee Handbook

COMPUTERS The Company provides Internet and e-mail access for business use only. Every employee is responsible for maintaining the Company’s public image and must use company e-mail and Internet access in a manner that reflects well on the company. The Company recognizes there will be occasional personal use on lunch breaks and during non-working hours, but this use must not be excessive or unreasonable. Most communication services and equipment have toll charges or other usage-related expenses. Employees should be aware of these charges and expenses and should consider cost and efficiency needs when choosing the proper way for each business communication. Employees should consult their supervisor if there is a question about the proper mode of communication. • All messages composed, sent, or received on the Flowers’ e-mail system are the property of the company. Personal employee communications are not the private property of any employee and no employee has any personal privacy rights to any such communications. • The e-mail system may not be used for outside commercial ventures, religious or political causes, or other non-job related solicitations. • Employees are not to use the Internet or Flowers’ e-mail system to create messages containing sexual implications, racial slurs, or crude content. These types of messages will be considered offensive and are subject to the Company’s Harassment Policy. RESPONSIBLE SOCIAL MEDIA USE In today’s connected world, social media and other electronic communication play an important role in how we communicate. Electronic communication means any form of communication by electronic means including emailing, instant messaging, testing posting or sharing through external social networking platforms such as Facebook®, Twitter®, Linked in®, Instagram®, YouTube®, TikTok®, blogs, wikis, etc. Electronic communication covered under the Company’s Social media & Electronic Communications policy also includes internal Flowers’ branded communications platforms such as Flowers’ hosted email, the intranet (FLOConnect), Microsoft Teams, and Sharepoint. The Company’s policies and the law require that we be thoughtful users of electronic communication and social media and to carefully consider what we choose to communicate. Employee misuse of these platforms can pose risks to the Company’s confidential corporate information, its reputation and brands, and can run the Company afoul of business laws and regulations. While the Company blocks access to most social media outlets on its computer system, the Company also requires employees to uphold certain standards of responsible social media during non-working hours, as well. At no time should electronic communication vehicles- including social media platforms - be used to: harass employees on the basis of any legally protected class such as race, religion, color, sex, sexual orientation, sexual identity, gender identity, gender expression, age, national origin, citizenship, disability, veteran status or any other basis of discrimination prohibited by applicable state or federal law; circumvent Flowers’ policies prohibiting unlawful discrimination against current employees or applicants; or disclose Flowers’ confidential or proprietary information. This policy is not intended to interfere with employees’ rights to discuss work related issues with one another, or with any federal, state, or local law. FEDERAL TRADE COMMISSION (FTC) GUIDELINES Federal Trade Commission guidelines regulate electronic communication pertaining to product endorsements or testimonials. Individuals may be held liable if they offer false or unsubstantiated product endorsements or testimonials or if they fail to disclose any connection between themselves and the product they endorse. If you plan to use social media, adhere to the following principle: Whenever you offer a testimonial or endorse any Flowers product, you must clearly disclose that you are a Flowers employee. Failure to do so may expose the Company to legal and other substantial risks. NO EXPECTATION OF PRIVACY

All contents of Flowers’ computer and communication systems and platforms are the property of the Company. Flowers monitors and controls access to such systems and platforms. Therefore, employees should have no