NorCal Employee Handbook

HOURS OF WORK

TIME CARDS / TIME SHEETS Our customers demand fresh bakery products as do the consumers that purchase our products in grocery stores or through foodservice channels. Think about it…would you buy a stale bakery product? Companies that sell stale, low-quality bakery products never stay in business long and can’t provide their employees with job security. For that reason, the Company is forced to operate our business outside the normal 8 a.m. to 5 p.m., Monday through Friday work schedule. We also work on holidays. Again, the reason we must do this is simple: Our jobs depend upon the freshness and availability of our products! Your specific working hours will depend upon the work schedule of your department. The department supervisor creates the work schedule and will communicate the work week to all employees. Your supervisor will explain how breaks, including lunch, are provided. Sometimes, we must delay a scheduled break to meet the needs of our customers. Seasonal or market fluctuations may cause variations in employees’ workloads. We offer overtime to individuals in accordance with our come in/stay over policy. If no one voluntarily chooses to work overtime, it will be necessary to assign the overtime to employees to get the job done according to our come in/stay over policy. Whenever overtime is anticipated, every effort is made to provide advanced notice. Every reasonable effort will be made to distribute overtime as fairly as possible among all employees. Overtime will be paid to hourly and salaried non-exempt employees for all time worked over 8 hours in a day and 40 hours per week. The federal wage and hour laws require accurate record keeping of work time and pay. Your ID badge or time card records your work time, assuring you of proper payment for the correct amount of time worked. Since this is your only proof, you must record your time accurately. Your supervisor will explain how to record your time properly. You must swipe your badge, clock in, or use web clock to call into the system prior to performing any work and must swipe, clock out, or call into the system each time you leave work. If you make a mistake in your time in or out, notify your supervisor, who will correct and initial your time. Clocking in or out early or late must be pre- approved by your supervisor (this includes lunch breaks). If you work unapproved overtime, you will be paid for all hours worked; but, you may be subject to corrective action for the unapproved overtime. Recording time for another employee or asking someone else to record yours is a violation of Company rules. Report a lost ID badge immediately to your supervisor. Your supervisor will either assist in providing you your employee number to manually clock in or assist in documenting your hours until a replacement badge is made. The Company values its employees and wants to ensure that employee concerns are timely reviewed and addressed. If you feel or perceive that you have experienced or witnessed 1) harassment, 2) discrimination, 3)the improper denial of a request for accommodation, 4) the improper denial of requested leave under the FMLA, the ADA, or otherwise, 5) retaliation, 6) failure to pay overtime or other violations of the FLSA or wage payment laws, or 7) any other unlawful or inappropriate conduct by anyone, including an employee, supervisor, manager, coworker, contractor, subcontractor, vendor, client, visitor, customer, agent, or other third party, you are to notify immediately (preferably in writing within 24 hours) your Human Resources Business Partner. If you are not contacted promptly about your complaint or are not satisfied with the response, you should report your complaint to your vice president of regional sales or by calling the Company’s Hotline at 1-888-337-7524. EMPLOYEE COMPLAINT PROCEDURE